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Triangle Carpet Cleaners
919-471-8159
Frequently Asked Questions
What
type of carpet do you recommend?
What
kind of spotter should I use?
Why
do spots come back?
What
are filtration lines?
Why
do some stains not come out?
Can
bleach spots be repaired?
How
long should it take for carpets to dry?
How
often should you clean your carpets?
Will
cleaning take the stain resistance out?
Does
carpet protector really work?
What
is the best method for cleaning carpets?
How
should Oriental & Specialty rugs be cleaned?
Can
upholstery be cleaned?
What
can you do about pet stains and odor?
What type of carpet do you recommend?
I have always preferred Nylon carpets over all the others. Carpets made of Polyester in the beginning look just like Nylon, maybe even more dense, but as time goes on, polyester begins to develop directions in the traffic areas. The manufacturers consider this a characteristic and will not warranty
this. I have many customers who have been very unsatisfied with Polyester. Berber is made of Olefin and is a very durable carpet. The only berbers that I do like, are the newer medium piles. They are easier for the customer to maintain. Some choices even have some Nylon mixed in with them,
which makes them softer. Medium grade carpets and high density padding (6 lb.
test) go together very well.
I recommend that you mix 1/8 teaspoon of dish detergent into 16oz.
of
water. Many over the counter carpet cleaners have too high of a PH level which
can damage the carpet. Use these as a last resort, but always pre-test
in a inconspicuous area. Flush out as much of the soap with water as you can,
and blot dry with white towels, to prevent resoiling.
They come back for two reasons. One is that they are so deep into
the backing and padding that it wicks back up. The other is that someone
cleans a spot and removes it, in most cases all the detergent has not been
removed, so eventually the soap residue will create a new spot A
glass of water can make a spot on your carpet.
These are the lines running along walls, edges of steps, etc..
What is happening is that the carpet is literally filtering the air in the
house, just like your furnace filter. For example when the furnace comes
on, it creates a strong vacuum in the house (doors slamming), this pulls
air thru any crevice it can find, where there is a space between boards. They
can be very hard to get out. Approximately 50% of these stains will not come
out with a regular cleaning, the others have to be done with what I call the
hand and knees operation.
Generally these type of stains have literally redyed the carpet a
different color. Carpets are dyed with acid dyes, and the colors used in
Kool Aid, medicines, dog food, etc. are usually these type dyes. A
special process has to be used to remove this type of stain.
Yes, many of these spots can be repaired. A special color
restoration process has to be used to literally determine the colors that are
missing, and replace them. On a difficulty scale of 1 to 10, this is a 9, and
only should be attempted by a professional.
Using a truck mounted steam cleaning system, under normal
conditions, your carpets should be dry in 3 to 4 hours. Drying times are
greatly affected by how much air movement that there is in the house, such as
cooling and heating systems, and ceiling fans. Rooms with ceiling fans can dry
as fast as an hour. Switching your furnace fan to on so that it will run
continuously, helps also.
It is recommended that you have your carpets cleaned at least every
12 to 18 months. There are a lot of factors that go into this
recommendation. If you have pets, you may need to clean certain areas
every 3 to 6 months. If there are just two people in the home with no pets,
with very little traffic, you could say every 2 years. If you have any
allergies (dust mites, etc.), you need to clean as often as necessary to keep
the environment in your home comfortable for you to live in. If you family
generates a lot of stains and traffic you need to clean often so that these
spots and stains will not permanently set into the carpet.
Carpets that are cleaned incorrectly, can affect the stain
resistance in your carpet.. The key words here are cleaned correctly. I
have found that carpets that are not cleaned correctly, may not take out the
resistance, but their products cause the stain resistance to not work
properly. Being cleaned correctly should restore the stain resistant
properties of the carpet.
Yes it does, but I do think that it is way oversold. I would
probably be a millionaire today if we used all the high pressure tactics that
a lot of these companies use. High traffic areas, and areas where dogs like to
lay, should be strongly considered for applying carpet protector. The
one problem with applying carpet protector, is that most companies do not
clean the carpet correctly to begin with, so the carpet protector they spray
will not be totally affective. The carpet has to be prepared properly before
applying the protector.
I believe that the best method of cleaning is Truck Mounted Steam
Cleaning. For years companies have been trying to come up with all kinds
of gimmicks to try to beat out Truck Mounted Steam Cleaning. If there
was a better cleaning method TCC would be
cleaning with that method.
These type rugs may be maintenance cleaned in the home, which is
basically cleaning the body of the rug. The proper way is to send the rugs out
to be plant cleaned. With plant cleaning, all the dust and debris are removed
first, and then you can proceed with a proper cleaning, which includes the
fringes. Be careful not to send it to a company who only just steam cleans the
rug, but charges you full price.
Yes, and we do a lot of it. The synthetic materials do very well
with cleanings, it is only the natural materials that you usually have
problems with. An example would be cotton material furniture ranging from
whites to flowery patterns. These fabrics love dirt and oil, and they absorb
it very well. Think of putting your cotton sport shirts thru the treatment
that you put your furniture thru and then wash the shirts once a year. I hope
you get my point.
Yellow stains from pets can be difficult at times, they can actually
change the dye color of the carpet. Sometimes, applying what we call a sour,
can remove these yellow stains. For dogs, when you have odor, products may be
adding that can eliminate the odor, assuming that it does not involve to large
of an area. Odor from cats is a another story, good luck. All wet spots should
be blotted dry before trying to clean.
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